Cancellation & Refund

Cancellation & Refund Policy

We are committed to provide you best service. However if you face any difficulties, please check the below mentioned policies:

Note :- User may cancel any product(s) with in 7 days of purchase while user did not attempt any test in topic wise test, part test or full test.

1. Please check our free Test Series links before deciding to buy any product(s). For example: It is advised to try our free test series before buying online test series packages.

2. In case of test series, user will get full refund if they have not attempted any test in topic wise test, part test or full test within 7 days of purchase.
3. User can’t claim refund if they have attempted even a single test within 7 days of purchase.
4. Website is not responsible for slow internet connections, issue with the equipment used to take the test, power failures, mobile battery issues etc. Website deducts the test from user’s account as soon as they start the test by agreeing to terms and conditions on instruction page.
5. If user is not able to complete the test due to logistic issues at their end, there will not be any refund or increase in number of tests in any format (topic wise/part test/ full test). Number of tests from the attempted category (topic wise/part test/ full test) will still be deducted from user’s account.
6. In case of any other technical difficulties like package not appearing in user’s account after the payment, user is not able to see Test Series after the payment or any other website related issues user will get full refund.

Note:-
1. For any refund/cancellation please contact us at information.athub@gmail.com.
2. Our executive will get back to you within 48 Hours through Call or Mail.
3. User’s amount will be refunded within 7 – 10 working days through any online mode of transaction.